In every place of business there are certain things that you should and should not do. If you have never been to a spa before, you can be unsure of some things that are expected and not expected of you. Here is a basic list of things that you should do at a spa.
1. Always Be Early.
Being early means different things to different people. Some people think being early means being on time for an appointment, while others will be 20 to 30 minutes early. Most spas just ask for you to arrive 5 to 10 minutes before your scheduled appointment time. If you are a new customer, the 10 minute mark is when you should arrive. At our spa each new client fills out some sort of paperwork for the service they are getting, and enjoys some of our refreshments. When filling out paperwork, write as nice as possible. If you are a repeat client, 5 minutes early is plenty of time.
2. What To Wear.
We recommend on wearing something that you are going to be comfortable in and that is easy to get in and out of. If you are getting your hair done, wear something with a lower collar. If you are getting a pedicure, wear carpi's, shorts, a long skirt or dress, or pants that are easy to pull up. They usually do some sort of leg massage. For massages and facials, you can wear anything you like. We recommend not doing your hair, because you usually receive a scalp massage.
3. What To Do In The Facial/Massage Room.
The therapist will go over with you on what to do. Most rooms provide a place where you can put your clothes. Undress to your comfort level (portions of you will be covered at all times so you do not feel exposed) and lay face down under the sheets/blankets with your face in the cradle at the end of the bed. Remove any jewelry and hair accessories. You can put your hair up in a hair band if you would like. When the session is complete, the therapist will give you a few minutes so you can take your time getting up and getting dressed.
4. Tipping. Always be sure to tip at the end of any service. Some places do include the tip in the service price, so you can always ask if the tip is including. Normal tipping for services is 20%. And like in waitress', you can tip more if you enjoyed yourself very much.
5. Communicate.
If there is something that you want the therapist or stylist to do or not to do be sure to let them know. Every person is different, and we do not assume anything. We all do things a little differently, so you may enjoy one person more than another. We are here to serve you, if you are hot, cold, or the music is to loud we will adjust this things for you. If the pressure is too much, let us know.
6. Cancelling or Rescheduling.
If you need to cancel or reschedule an appointment you should contact a spa 24 to 48 hours before your appointment. It gives us a chance to refill that spot. Some places will charge 20 to 50% of the service price for no shows or last minute cancellations, so be sure to try to do it in a timely manner. We do understand that emergencies happen.
7. Drink Plenty Of Water.
After a massage or any type of body treatment you should drink lots of water to rehydrate your self. There is a lot of movements that help to loosen up your body and drain your lymph's, so you need to be sure to replenish them after your service.
8. Relax.
Most importantly we are here to make you feel relaxed and comfortable. You have to let your mind go and enjoy the moment. Turn your phone off, so the time that is spent here can be completely focused on you and you only. Our clients are our #1 priority. If you are not happy, we are not happy.
I hope we have the pleasure of meeting you and being able to work on you one day. Enjoy your next spa or salon experience.
~aphrodite
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